Returns, Exchanges & Refunds — Corn Coast Cuts

(Retail Products & Merchandise Only)

Last updated: 1/26/2026

Corn Coast Cuts primarily provides in-shop grooming services. This policy applies only to retail products and merchandise purchased through our website or in-shop when shipping or returns are applicable.

Services Are Final

All grooming and barbering services are final and non-refundable.

If you have a concern about a service, please speak with a team member before leaving the shop so we can address it in real time.

Returns & Exchanges (Retail Items)

We accept returns or exchanges on eligible retail items within 10 days of purchase or delivery, subject to the conditions below.

Eligibility Requirements

To qualify for a return or exchange:

  • Item must be unused, unworn, and unwashed

  • Item must be in original condition

  • Original receipt or proof of purchase is required

  • Return request must be made within 10 days

Items showing signs of use, wear, or damage are not eligible.

Non-Returnable Items

The following items are final sale:

  • Grooming products that have been opened or used

  • Gift cards

  • Sale or discounted items

  • Limited-release or specialty items (if marked final sale)

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 72 hours of delivery or pickup.

Please include:

  • Proof of purchase

  • Description of the issue

  • Clear photos of the item and packaging

Approved claims may result in a replacement or refund at our discretion.

Lost, Stolen, or Delayed Packages

Once an order has been handed off to the shipping carrier, Corn Coast Cuts is not responsible for lost, stolen, or delayed packages.

If a package is marked as delivered but cannot be located, the customer must contact the carrier directly. We are happy to provide tracking information upon request.

Return Process

To initiate a return or exchange:

  1. Contact us through our website or in-shop

  2. Receive approval and instructions before sending any items

  3. Return items following the provided instructions

Returns sent without prior approval may be refused.

Customers are responsible for return shipping costs, unless the return is due to our error.

We recommend using a trackable shipping method, as we are not responsible for items lost or damaged during return transit.

Refunds

If your return is approved:

  • Refunds are issued to the original method of payment

  • Shipping costs are non-refundable

  • Refund timing depends on your payment provider

We reserve the right to refuse returns or refunds that do not meet policy requirements.

Order Cancellations

Orders may be canceled before shipping when possible.

Once an order has shipped, it must follow the standard return process.

Policy Updates

We reserve the right to update or modify this policy at any time. Changes take effect immediately upon posting.

Questions?

If you have questions regarding retail products, merchandise, or returns, please contact us through our website or visit us in-shop.